Door buying advice

Repair or replace your external door?

A practical guide to deciding whether an external door problem needs a repair assessment or a complete replacement quote.

Panelled entrance door design example
Illustrative door example · confirm the product and finish with the group
Quick answer

A sticking door or worn component does not automatically mean the whole doorset needs replacing. First identify whether the issue is limited to an adjustable part or involves the door, frame, seals or surrounding opening.

Describe the problem before deciding

Note when the issue began, where draughts or water appear, whether the door locks and whether the frame looks damaged. Do not force a door that will not secure safely.

When a component assessment may be enough

Some faults can be limited to a handle, hinge, seal or alignment. This website focuses on complete door projects; contact a suitable repair specialist when the work is small or the cause is uncertain.

When to compare a full replacement

Consider a full quote if the door and frame are damaged, the product no longer suits the opening, or several problems affect operation and weather protection. A survey can help identify the scope, but it should not assume replacement is necessary.

Compare costs and scope fairly

Ask what a repair would cover and compare it with a complete installed doorset, including removal and finishing. Check written exclusions, product details and guarantee terms before choosing.

Ask about your door project

Share your postcode and the type of complete door project you are considering. The team can confirm whether it is within the current offer.

Request a door quote

Talk through your options

Ready to plan your new doors?

Call the group team or send your postcode and door requirements. Office hours: Monday–Friday, 10am–5pm. Outside these hours, send an enquiry.

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